Data Privacy Policy

Last Updated: May 18, 2025

1. Introduction

At WilGlobo Inc. ("we", "our", or "us"), we are committed to protecting the privacy and security of your personal data. This Data Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with applicable data protection laws, including Alberta's Personal Information Protection Act (PIPA).

2. Data Controller

WilGlobo Inc. is the data controller responsible for your personal data. We are committed to ensuring that your privacy is protected and that any information you provide to us is processed in accordance with applicable data protection laws.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: First name, last name, username or similar identifier, title, date of birth
  • Contact Data: Billing address, delivery address, email address, telephone numbers
  • Financial Data: Bank account details, payment card details
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us
  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses
  • Usage Data: Information about how you use our website, products, and services
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences

4. How We Collect Your Personal Data

We collect personal data through various methods, including:

  • Direct interactions with you when you fill in forms or correspond with us
  • Automated technologies or interactions through our website
  • Third parties or publicly available sources

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal obligation
  • Where you have provided consent

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

9. International Transfers

We may transfer your personal data to countries outside of Canada. Whenever we transfer your personal data out of Canada, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented.

10. Contact Us

If you have any questions about this Data Privacy Policy or our data practices, please visit our Contact Us page.